It’s that time of year again when children, teens and college students head back to school. After the summer off and many days of fun in the sun, the launch of a new schoolyear is the day most kids anticipate and parents absolutely celebrate. With the changing of the tides and a new season soon […]
Salon Talk
Worst Mistakes In The Salon
Memorable Mistakes Oh, we so love doing surveys with our clients! Here’s another fun query / response scenario that we think you’ll enjoy… The Question: What’s the worst / most memorable mistake you’ve ever made while performing a service and how did you correct it / handle it with the client? The Answers: • Back […]
Dream Big, Make Your Parents Proud
As a child, I was instilled with a strong work ethic from my parents. My father taught me that if I worked hard and applied myself, success would follow. My mom was especially supportive when it came to following my dreams and taking risks. That mindset is what enabled me to open my first salon […]
Outrageous Client Quips
From time to time we conduct surveys with our clients to see how we’re doing. Sometimes we even throw in a fun question just to see where it goes, as some of the answers can be absolutely hysterical. Here’s one that we think you’ll enjoy… What’s the most outrageous thing a client has ever said […]
Harnessing the Force of Generation Z
As Millennials age into their thirties, Generation Z, a new and vibrant wave of would-be professionals, is emerging. Is your salon ready to market to this new crowd, let alone to hire them? Gen Z’s, or those who were born after 1995, have an advantage over their Gen Y predecessors. As the first digital natives […]
Why Deregulation Matters: Bad Hair!
What you can do to protect the beauty industry. When you hear the phrase “Less government regulation,” chances are you reflexively nod in favor of the idea. Sounds like a good thing, right? But when it comes to the beauty industry, deregulation is a slippery slope that could severely impact your business if legislation were […]
