Does your salon or spa offer memberships yet? If not, consider that such programs, if done correctly, can increase the frequency of client visits, help bolster your client loyalty and retention rate, boost your team’s productivity, and drive sales – all great ways of improving your bottom line. These days, clients have an abundance of […]
Salon Talk
How to Improve Your Salon Operations
Is your salon operating as smoothly as it can? Do you find that you and your team spend too much effort doing small tasks, taking valuable time away from your customer service? There are better ways to make your operation more effective (and profitable). Here are some easy ideas to get you started: Create a […]
Love is in the Hair
With this wonderful industry that we all work in, hair is everywhere. Hair is what we know. It’s on our hands, in the magazines we read, on our newsfeed, and sometimes even in our coffee. However, for some individuals – in this case, children – having hair is something that they can only dream about. […]
Staffing, Training & Management for Your Salon or Spa
Running a salon or spa is a lot of work and typically requires the help of others to make it happen. Although you don’t want to incur unnecessary costs by overstaffing, you do want to be sure that you have enough help to manage the workload. Hiring Employees Consider hiring others that offer a variety […]
Running an Efficient Front Desk for Your Salon or Spa
The impression clients have of a salon or spa starts at the reception desk. This vital frontline position is the command center for the business and should be managed by someone who is highly attentive and detail-oriented. You want them to be friendly and sincere, with an innate talent for customer service all while watching […]
Offering Employee Perks & Bonuses
When it comes to attracting the ideal talent to work in your salon or spa, employee perks may sweeten the pot. In addition to a base salary plus any commission, consider these added perks. Retirement Options A 401(k) is a good way for your employees to save for retirement because the money grows tax-free. As […]
