One of the best things you can do for your salon’s business is remove barriers for your clients. Your clients love the work you do, but they are busy. They forget appointments they have scheduled, they try to make appointments but think of it after your salon closes for the day, or they just plain don’t think of it until you are all booked up when they need it. All of this is very common in today’s world of noise and information!
So your job as a salon—remove the barriers. Allow clients to tap into your system to schedule an appointment at all hours. Send helpful reminders as appointments approach (or as the need to schedule an appointment approaches). And more! Check out the many features of Rosy that can help you help your clients—which will in turn help your business!
With Rosy, clients can:
1. Set up a personal profile. Clients will visit your website or Facebook page where they will be prompted to book online. They can create a personal log in, where they can see only their information. Their profile will keep track of their product history, credit card information, appointments, and it will allow them to schedule more. Which leads us to…
2. Schedule appointments online. Rosy allows your salon to offer online appointment scheduling 24/7. Clients can schedule and check their own appointments via any online-connected device. The scheduling software is easy to use, and it does not allow you any un-fillable gaps in your day. They can also cluster book—in fact, it’s the only scheduler that allows cluster booking. Win-win.
3. Receive reminders. Clients can be reminded via email and text messages of upcoming appointments. In addition, your own system will show online-scheduled appointments in real time as they are made. And your stylists can be notified when the appointment has been booked via text as well. They are less likely to miss an appointment with automatic reminders. Win-win…are you catching the trend?
4. Store credit card information. Using our integrated credit card processing, clients can store credit cards to make ordering products and paying for appointments simple. (You can also charge if you have a last minute cancel if you implement a last minute cancellation policy.) Win-win…but we don’t need to say it again, right?
5. Keep track of their product history. Clients have a lot on their plates, and remembering which products they like and use shouldn’t have to be one of them! Their Rosy profile will store their product history, allow them to order more, and show them any current promotions you are running. They can also reserve product to be picked up at their next appointment. We’re not even going to say it…
6. Check gift card balances and purchase more. Your clients love you and want to share the love with their friends (especially when they forgot their friends birthday…). Our salon and spa software makes ordering a gift card easy, and it keeps it top of mind whenever they log in.
Learn more and see an example in our video tutorial!
Enough talking, though. It’s time to try it for yourself. Sign up for a 30 day free trial and see how Rosy is a gift for both your clients and your salon.
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