According to Natasha and Fred Klages, owners of Shag Spa and Salons in The Woodlands, Texas, running a salon is about managing people. Clients, vendors, and staff all need to interact on a continual basis for business to be conducted smoothly. And, as any salon or spa owner like the Klages can tell you, running a […]
Scheduling Success
Funding Options for Your Salon or Spa
Businesses in all industries and sizes need additional financing from time to time. With technology growing as quickly as it has, there’s a much wider variety of funding options for your salon or spa to choose from. With a working capital loan, you can grow your salon sooner than you imagined. Here, we’ll cover how […]
Mastering the Art of Suggestive Selling
A powerful tool, suggestive selling can not only improve your salon or spa’s bottom line but when done right, it can help your clients discover useful products and services. In turn, suggestive selling can increase trust and customer satisfaction, which is a win for everybody! Here are some of the different approaches that you can […]
Maximizing Client Retention
Have you ever wondered what it is that keeps clients coming back for more? Why some customers leave while others stay as if they were nearly family? Whether it’s their hair, makeup, facials, lashes, massage, waxing, or nails, clients naturally expect the service that you provide to be stellar. That’s a given. The truth is […]
Discipline & Dedication – Words of Advice from Eric Fisher
A world-renowned hair stylist and industry innovator, Eric Fisher divides his time between Eric Fisher Academy, his three Eric Fisher Salons, and traveling as a platform artist and educator for Aquage. A master of his craft with a rare combination of artistic and business expertise, Eric has won numerous industry awards including two North American Hairstyling […]
Suspended Shears
You’ve heard of suspended coffees, right? The pay-it-forward type program that allows patrons to donate a cup of brew to someone in need. Perhaps you’ve heard someone order a double latte and tack on a suspended coffee at the register or you’ve seen the rows of “suspended” post-its or bowl of cards available for redemption […]
