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About Us

About Us

OUR JOURNEY

As a salon owner for 30 years, Rosy founder Jim Bower worked hard to balance all of the daily responsibilities of business ownership. There were not enough hours to do everything, so Jim looked to salon software to help. Unfortunately, the locally-installed offerings at the time had many feature limitations with endless conflicts and IT issues, causing too much downtime.

Growing frustrated, Jim set out to design a better option. He knew software should be easy to use with features that complement the creative process and streamline the specific workflow of a salon.

The Best Inspiration
The muse for his software was a much-valued salon employee who was the poster child of customer service. Jim loved how she ran the salon’s front desk, recognized every face, and knew every backstory walking in the door—plus her uncanny ability to fill nearly every empty appointment.

When designing the functionality of his software, Jim mimicked his star employee. She was powerful, intuitive, and worked seamlessly in the background. It was because of her that Jim’s salon was a proficient and profitable machine.

Rosy, the first cloud-based salon software, launched nationally in 2009, and word spread quickly about the hairstylist designed software. Rosy Salon Software has been growing steadily and helping salons succeed ever since.

WHO WE ARE

Rosy Salon Software is a comprehensive suite of cloud-based scheduling and management tools designed for the unique needs of salons and spas.

OUR VISION

Rosy is dedicated to being the most respected, trusted, and widely-used technology and business partner in the salon and spa industry.

OUR MISSION

We elevate our clients’ success and happiness by listening to their needs, understanding their passion, and delivering high-quality, value-driven business solutions through continuous engagement and exceptional service.


OUR CORE VALUES

Respect
• We believe that honoring & dignifying the worth in each individual should guide all decisions.

• Respect matters-the beliefs of our clients, partners, and team are always valued & held in the highest regard.

Passion
• Quality solutions that benefit our clients & help drive their success.

• Innovation & energy fuel our dedication to service the beauty industry.

Service
• At Rosy, we take customer service beyond responsiveness to short-term needs.

• We listen to what’s essential to our clients & strive to deliver excellence beyond their expectations with powerful software & business solutions.

Quality
• We work smart to take care of ourselves and our clients to ensure both success and sustainability.

• With high standards and attention to detail, we develop high-quality solutions that are designed to endure the test of time.

Collaboration
• Committed to building an encouraging, caring, and supportive environment.

• We leverage our collective strengths to commit to the vision and mission and deliver success through mutual support and our shared goals.


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